Cash in Advance for Customers from Austria
This form of payment allows you to easily transfer the payment to our bank account. Once the payment reaches our account, the order will be processed.
An order confirmation email is sent to the email address provided once an order is successfully completed. The email contains our banking details. Please ensure that the order number is entered in the "Reason for Payment" field, which helps us link the payment to your order. As soon as the payment clears, the order will be processed. Generally, transfers take between 2 and 5 days to reach our account.
Please use the following bank details for your transfer:
|Account information for Austria:
|AT85 3800 0001 0082 0035
|Raiffeisen-Landesbank Steiermark AG
|Raiffeisen-Platz 1, 8074 Raaba-Grambach
Bank Transaction Information
SEPA transactions allow you to make a domestic bank transfer. The buyer and seller are each liable for bank charges incurred in their country.
Orders placed in a country that is not part of the European Union may be charged additional bank fees.
You have the option of settling the payment by credit card. We accept VISA, Mastercard. When using a credit card to settle a payment, the total order amount is immediately deducted from the credit card once the order is completed. This occurs irrespective of the products' availability.
Credit card details are not saved by our system and are transmitted in encrypted format. The transaction is encrypted via SSL. SSL is the highest security standard available, ensuring a safe and secure shopping experience. More information about this topic can be found here.
3-D Secure is a system that provides additional security when it comes to online purchases, preventing the unauthorised use of your credit card.
Our system uses Verified by Visa and the MasterCard SecureCode.
Once the credit card details have been entered into our system at checkout, a new window will appear requesting you enter your security code. The security code is authorised at the bank where the credit card is initially registered. The 3DS code is provided by the bank when you first receive the credit card. If the code is lost, it is advised that you contact your bank. The initial code can be modified at any time.
If you have not registered this feature it must first be activated. This can be done during the checkout process. Alternatively, the feature can be activated on the Visa or MasterCard websites.
Once the feature is set, the security code is used for all online transactions. More and more online shops are opting for this feature in the interest of their customers.
Are Credit Card Details Saved In Our System?
Credit cards can be saved in your account. However, this does not mean that we save any credit card data. Credit card data is encrypted and forwarded to the provider i.e. your bank. The provider i.e. your bank then provides us with a code that is linked to your account. This code is saved in our system.
Furthermore, the credit card is linked to the address provided. This means that the credit card is not verified again when orders are to be shipped to the provided address initially linked to the credit card.
Should you opt to have an order shipped to a different address you will be prompted to verify the credit card details again, otherwise, orders shipped to a different address will not be possible.
Klarna is a Swedish company that offers payment and financial services. In addition to various payment options, Klarna offers a worry-free shopping experience thanks to its high security standards.
More information about the payment options can be found on Klarna's homepage.
Your Advantages with Klarna
- Different payment options
- High security standards
- Buyer protection
- No additional costs
Klarna offers you a user-friendly and reliable payment method, insuring your shopping experience. Klarna's biggest advantage is that it offers several payment options.
Klarna Payment Status
We have no access into any Klarna claims that are open on your account, as this information is subject to data protection.
You will receive the invoice with details of the payment date directly from Klarna via email. You can always contact Klarna directly or log in to the Klarna App and manage your payments there.
EPS (Electronic Payment Standard) is a secure and popular online payment method that provides you with a fast and user-friendly payment experience. With EPS, you can pay directly through your online bank account, ensuring fast and secure payment processing. The payment is made in real time through the secure online banking system of the participating banks, which means you don't have to worry about the security of your transactions. The amount will be debited directly after receipt of your order.
Your Advantages with EPS
- No need for credit cards or other payment providers
- Secure online banking system
- No additional costs
In summary, EPS offers a reliable, secure and user-friendly payment method.
Cash on Delivery
Cash on Delivery
Cash on Delivery entails handing the outstanding cash payment over to the courier who is delivering the package. Please be sure to have the full payment at hand when the delivery takes place. Cash on delivery payments can be made for amounts ranging between € 0,00 and € 500,00.
Cash on Delivery Fees:
Cash on Delivery cost (in addition to regular delivery costs) + € 6,30
The payment collected at delivery is then transferred to our account.
DHL Transfer Fee
In addition to the Cash on Delivery fee, a transfer fee of €2.001 is often charged by the shipping company.
1 The transfer fee is tax-free.
Additional Information: BRT Cash on Delivery
Three delivery attempts are made. If the third delivery attempt was unsuccessful, the package is taken to the nearest depot and held there for ten days. The package can be collected within 72 hours from the time it is brought to the depot. The package is returned to our warehouse on day ten.
Please note: If the package is not collected from the depot, the Cash on Delivery option is blocked immediately for future orders!
Amazon Pay allows you to shop easily and securely on the Internet. Once you've entered in your data, you're guaranteed a speedy shopping experience, as you will not have to re-enter your data (payment information and shipping address) with every purchase.
After completing your order, you'll receive a confirmation email from Amazon Pay. You'll also receive your order confirmation and invoice from us by e-mail.
PLEASE NOTE: Despite making a payment via Amazon Pay, the applicable Terms and Conditions from our shop still apply to every order
Your Advantages with Amazon Pay
Amazon Pay offers several advantages:
- It's a convenient payment method: all your data is already stored in your account. You don't need to manually enter your payment information or shipping details each time you place an order.
- High security standards
- Buyer protection
Visit the Amazon Pay home page to learn more.
With Bancontact, you can safely and conveniently pay for your online order. Bancontact's payment process features high security standards and preventively screens for fraud during the payment process. Shop without any worries using Bancontact!
The deposit to our bank account is made immediately after receiving your order.
Your Advantages with Bancontact
With Bancontact, you can enjoy a number of benefits:
- Almost every bank supports this type of payment.
- The transfer takes place in real time, guaranteeing speedy payment.
- Bancontact debits your account directly after you place your order, helping you keep track of your spending and avoid debt.
- Bancontact rigorous security measures successfully filter out fraud.
More detailed information can be found on Bancontact's homepage.
Apple Pay is a payment method developed by Apple. As the user of an Apple product, you can add your credit card, debit card or other payment sources to the Apple Wallet app.
The advantage of paying via Apple Pay is that your actual card number is not transmitted during a transaction, but an encrypted code is, making your payment very secure.
When paying via Apple Pay, your payment transfers immediately. This means that your order can be processed quickly and will soon be in your hands.
Payment on invoice for business customers
As a business customer, you can pay by invoice with Billie. When using this payment method, an invoice is sent to the specified email address after the order has been dispatched.
This makes Billie particularly suitable for B2B customers:
- Goods are received before payment
- Flexibility with the payment
- Manage and view your payments through the buyer's portal
Please note that the payment deadline is determined by Billie. We have no control over this or payment reminders.